The legal system needs to be redesigned, by normal people for normal people
Today I had the pleasure of hearing LSC President Jim Sandman speak to a conference hall full of Legal Service Providers from Floria, at the Florida 2015 Legal…
Today I had the pleasure of hearing LSC President Jim Sandman speak to a conference hall full of Legal Service Providers from Floria, at the Florida 2015 Legal…
Over at the Legal Design Toolbox (that I have slowly been building out with materials that I’ve been finding, using, and recommending in my own work), I have…
What would a good management system look like, for courts to assess their workflows & performance? James McMillan, John Matthias, and Matt Kleiman of the National Center on…
I am working with a team at Carnegie Mellon to create more Usable Privacy Policies. One of the main deliverables we’re creating is a plugin for web browsers,…
Last week, during my class Into to Legal Design Class, we had some guest designers from Intuit, who work on improving the user experience of their tax customers.…
by Kursat Ozenc & Margaret Hagan Everyday we make all kinds of complicated decisions, but (usually) without thinking much about them: a contract you sign, a mortgage plan…
I have been fleshing out my concept of Wise Design, with specific principles, methods, and mechanics. Here is one insight that comes up again and again when helping…
This post is not just for lawyers — it is for people who work in hospitals, banks, insurance companies, government agencies, loan companies, accounting firms — people who…