Open Law Lab
At this year’s Legal Design Roundtable in Brussels, many legal designers presented on what methods they are using for legal reform. One main theme was around Speculative Design,…
From day 2 of the Digital Citizens conference at the University of Melbourne, Dr. Genevieve Grant of Monash University presented on how rigorous outcome, process, and ethical evaluation…
Some more thoughts from presenters on Jurix’s Legal Design workshop –about the emergent tribe of legal designers, how they reckon with “law”professionals who are more traditional — and…
I have been reading a tremendous amount of policy and design literature, to find some worthwhile grounding of my Lab’s design work in the civil justice sphere, in…
If we frame access to justice innovation around scouting what problems people have that might lead to legal or life crisis finding patterns of issues and how they…
Yesterday I went to Suffolk Law School’s Clinnovation conference, to talk about how law school labs are growing In number and scope, sometimes in partnership with clinics. Labs…
Oftentimes, conversation about privacy communication design gets caught in a debate about oversimplification versus overcomplication. What’s emerging today at our meeting at University of Bologna is discussion of…
At the University of Bologna, today we are focusing on how to use legal design and informatics, particularly for communication around digital privacy. One of the speakers is…
Last week I was in New Orleans at one of the largest legal aid and self-help Innovacion conferences, sponsored by the Legal Services Corporation. I presented on a…
A page from my notebook during a recent conference, all about structuring legal help online in better ways. Engagement is such a huge challenge — and we can…
I’ve been honored to be the design facilitator on the Escambia Project, a community-driven design initiative in Pensacola, Florida, to reimagine, prototype, and pilot new ways to get…
More details from the Dottir-Varma-Hellon case study of human centered redesign of legal documents and contracts. A document is not just a product, it is a system and…
At the Legal Design Summit in Helsinki, a profile of how Dottir, Varma , and Hellon — a law firm, client, and service design agency, came together to…
Jose Fernando Torres, of Universidad Sergio Arboleda in Colombia, spoke at the Legal Design Lab‘s Law + Design Summit last week, and introduced the Hacking 4 A2J design…
Last week’s New York Times Magazine features a beautiful quote and accompanying exploration of what it means to a person in a bureaucratic building. The original quote from…
I took notes at last week’s Equal Justice Conference presentation that I made with the Harvard A2J Lab crew, Erika Rickard, Jim Greiner, and Hallie Jay Pope. These…
While watching CSPAN on Saturday morning (as you do), I came across a rerun of a hearing on airlines’ customer service. (Watch it yourself on C-SPAN’s website, it’s streaming…
For the Hack the JD event this past weekend at Santa Barbara’s College of Law, I was asked to prep a 5 minute elevator pitch of what I…
In our Prototyping Access to Justice class, Kursat Ozenc and I are leading student teams to get quickly from speculating about how the courts could be improved to…
In the Prototyping Access to Justice class that I’m teaching this quarter at Stanford, we’re taking a “service design” approach to the legal system. This means considering both…
Constitute is an interesting new web-app/design that is all about examining the different constitutions. It lets you choose multiple constitutions to compare against each other, and also filter…
This post was originally published over on Stanford Legal Design Lab’s Medium publication, Legal Design and Innovation. Enjoy! Out of all the workshops, design cycles, and product development…
I attended a design talk where startup and tech companies’ designers were sharing notes about what they’ve learned about what kinds of visual and interaction design best connect…
Last week I went to an evening talk at Intuit, hearing from a collection of designers, technologists, and strategists working to make personal finance more engaging for laypeople.…
During my February trip to Italy to talk about legal technology and improving the usability of courts, one of the points that got raised several times was: “How…
Particularly for legal design, I find it very useful to do a special kind of ‘persona document’ for the audience you are trying to engage. This persona should…
This afternoon, I had the privilege of hearing Professor Jay Mitchell of Stanford University (and director of the Transactions Clinic at the Law School) speak about the value…
I found some old sketchbooks of mine, that I had on my internship desk between my 1L and 2L summer. I was working at a law firm in…
I jotted down this small shortlist during a recent conference, when I was sifting through all of the points that I have been making in different venues, for…
I’ve been thinking systematically over the past few months, as I’ve been looking back over design work and initiatives going on in the world of legal innovation, and…
How can we help people on-ramp into the legal system in much easier & accessible ways? This is the solution that’s been growing in my mind (but still…
Over at the Legal Design Toolbox (that I have slowly been building out with materials that I’ve been finding, using, and recommending in my own work), I have…
Here is a legal visual that I had started to create a few years ago during a Legal Design Jam for Wikimedia’s trademark policy. Here I’ve made it…
One of the projects on my front-burner is getting a great legal navigator built, that takes a person step-by-detailed-step through a legal process. Here are some of the…
Looking back through my iPad sketchbooks, I came across this sketch of what an online legal help portal might look like. It’s a topic I’ve been thinking about…
As I’ve presented design to lawyers over the past several years, one of the main points of value I’ve heard echoed back from lawyers is the mindset of…
Last summer, I started a design review of the California Judicial Council’s Self-Help webpage. It is meant to be a central hub for lay people in the state…
by Kursat Ozenc & Margaret Hagan Everyday we make all kinds of complicated decisions, but (usually) without thinking much about them: a contract you sign, a mortgage plan…
I have been fleshing out my concept of Wise Design, with specific principles, methods, and mechanics. Here is one insight that comes up again and again when helping…
Today I kick off my first quarter-long class on design thinking for legal services — Intro to Legal Design, cross-listed under the Law School & the d.school. I…