Open Law Lab
Victor Quintanilla presented at Georgetown Law/American Bar Foundation on his research on people’s experience of courts. He’s measuring people’s social psychology while going through a justice journey –…
What research can we do to understand if virtual hearings improve or degrade the quality of justice that civil litigants get in courts?
There is an interesting movement in public health research, around using people’s online posts, clicks, website visits, searches, and other behavior to better understand what health issues are:…
Last week’s New York Times Magazine features a beautiful quote and accompanying exploration of what it means to a person in a bureaucratic building. The original quote from…
The voice of Sade Daniels, about what it feels like to go through the court system as a foster youth, at the Plenary of Beyond the Bench.
This week I have been finishing up my research paper on what user-centered standards for better online legal help sites would be. I had surveyed lay adults about…
I have been writing up my findings from a recent research study I did, on how lay people use the Internet to respond to legal problems that crop…
Originally posted on the d.school’s Whiteboard: Over this past fellowship year, I’ve run so many workshops and pop-up classes on how to make law more engaging and usable…
I just discovered a rich design document & user research study conducted by a team out of Harvard’s Berkman Center in 2010. It looks at how more access…
In 1994, Richard Zorza and Judge Robert Keating published a paper full of insights from their attempt to redesign the interfaces that judges & court officials used when…
Law students are known to complain a little about law school, but I’d like to capitalize on the complaints — they are essentially user needs ripe for research.…
Georgetown Law is holding its 2nd ‘Iron Tech’ Lawyer competition, in which students who took a semester seminar –“Technology, Innovation & Law Practice: An Experiential Seminar” — by…
I went to InfoCamp today at Berkeley with the intention of soaking up best practices and inventive ideas from User Experience Designers and Information Junkies at the School…
I have heard from a few people that they want an Angie’s List for Lawyers — a service they are willing to pay for, to get quality, real,…
More wonderful insights into how citizens called to be jurors experience the court system in the UK — from the RED project, by the Design Council —read more,…
Great, rich, human insights into how citizens called to be jurors experience the court system in the UK — from the RED project, by the Design Council —read…
Great, rich user insights about Citizenship and people’s relationships with the government, from the Red – Touching the State project http://www.designcouncil.info/mt/RED/citizenship/
RED was a UK initiative that was operational between 2004 and 2006. It was set up by the Design Council in the UK, to tackle public policy, social,…
Canada — in particular British Columbia — has been the leading light in using online tools for providing dispute resolution to citizens. They have found most success in…
A blog post from Richard Zorza’s rich blog on Access to Justice discusses an issue I am currently working on — whether the Internet is a usable and…
A blog post by solo practitioner Carolyn Elefant detailed her issues with the current legal start ups that supposedly increase ‘access to justice’, but in her estimation are…
