Beagle+ AI legal help chatbot
The British Columbia, Canada group People’s Law School has an OpenAI-powered chatbot to help people get legal information: Beagle+. You can try out the Beagle+ Chatbot here, or…
The British Columbia, Canada group People’s Law School has an OpenAI-powered chatbot to help people get legal information: Beagle+. You can try out the Beagle+ Chatbot here, or…
As part of my access to justice innovation work, I realize one big barrier to change is understanding how systems currently operate. For example, filing and court technology…
A new article in Cognition lays out an analysis of millions of contracts (compared to other written pieces of journalism or articles) and finds that these contracts are…
On a recent conference call, someone pointed out a new bot from the CARPLS legal aid group in Illinois: Benny, a conversational bot that can help a person…
I have been working on the giant effort to make a comprehensive, user-centered taxonomy of legal issues that people have in the US. It’s called LIST, Legal Issues…
A quick sketch of Professor Gillian Hadfield’s presentation to the California Bar’s task force on innovation and access to legal services, on the need for business mod4l and…
Upon some online requests, here is a backlog of 2014-dated tax law flowcharts that I did while studying for my Tax final. Flowcharting turned out to be a…
I have been lucky to have a lot of autonomy in my career so far, but it’s also been a priority in my professional choices. Especially after reading…
I have a new piece out, as a chapter in a larger book on Legal Tech, Smart Contracts, and Blockchain. My chapter, “Exploding the Fine Print: Designing Visual,…
Here is a great example of visual self help. It comes from the legal aid group, Legal Aid at Work, here in San Francisco. They went through an…
I was having a conversation with a professor this morning who is interested in amplifying her work in doing diagramming, drawing, and visualizations in law. We had a…
January’s Legal Services Corporation ITCon (the conference formerly known as TIG) is the best place for legal aid technology geeks. Someone explicitly called me a geek at this…
Yesterday I went to the ABA Midyear meeting to attend the Center for Innovation meeting, and also sit in on a session about ‘Maybe there’s an app for…
Today a vision of legal design is coming together at the Jurix workshop. How do we combine the powers of design fields –information, service, policy, and beyond —…
How do we design access to justice tools that get out to where people with legal problems already are — and not expect them to come to new…
Some more thoughts from presenters on Jurix’s Legal Design workshop –about the emergent tribe of legal designers, how they reckon with “law”professionals who are more traditional — and…
Today is the Legal Design as Academic Discipline workshop at Jurix. The big questions are on the table about what this nascent field will be. These opening thoughts…
A vision of a new type of policy maker crossed with designer. How can we train our future lawyers and policymakers to have his facilitation ability? Just like…
Professor Jenny Lewis from the University of Melbourne has been studying the rise of policy labs and design in government. She finds some key weaknesses and some big…
What does the near future of government regulation look like in the age of huge tech changes and new business models ? Bill Eggers from Deloitte maps out…
One case study on Experimentation By Design, around digital transformation of information for patients coming into the hospital. This comes from a Danish startup Emento that has built…
A vision of how an Access to Justice movement might blossom, with more judges involved –and with many examples from New York. From the former chief Justice of…
I have been reading a tremendous amount of policy and design literature, to find some worthwhile grounding of my Lab’s design work in the civil justice sphere, in…
After doing a few months of user testing in courts, testing out different ideas for innovation — I’m more intent on chat-based, dialogue tools as a promising way…
For the court user testing I am working on at the Legal Design Lab, we have been testing different ideas to make court process more navigable — getting…
I have been teaching and writing on how the Access to Justice movement might improve its innovations by including a wider community in its policy-making. My colleague Verena…
Yesterday I went to Suffolk Law School’s Clinnovation conference, to talk about how law school labs are growing In number and scope, sometimes in partnership with clinics. Labs…
A few weeks ago, I and a few of my students from Stanford participated as volunteer designers at a weeklong sprint in San Francisco — to improve how…
Oftentimes, conversation about privacy communication design gets caught in a debate about oversimplification versus overcomplication. What’s emerging today at our meeting at University of Bologna is discussion of…
Facebook has been developing an open source design program to workshop new privacy user experiences. The idea is to prevent lawyer teams from owning privacy communication, as well…
I am putting more of my visuals up on Noun Project, so anyone can use this visual language for legal issues and things. You can download them for…
Last week I was in New Orleans at one of the largest legal aid and self-help Innovacion conferences, sponsored by the Legal Services Corporation. I presented on a…
Last week I went to Orlando to participate in a share-out to the Florida Bar Foundation, by the core design team that worked over the past year to…
As a part of integrating various design workshops and product development into one resource, I have been assembling the Legal Communication Design resource as a part of the…
I had the pleasure of meeting Aafke Frederik of Studio Pen on a recent trip to the Netherlands, where I was talking about how visual design can be…
I’ve been honored to be the design facilitator on the Escambia Project, a community-driven design initiative in Pensacola, Florida, to reimagine, prototype, and pilot new ways to get…
More details from the Dottir-Varma-Hellon case study of human centered redesign of legal documents and contracts. A document is not just a product, it is a system and…
At the Legal Design Summit in Helsinki, a profile of how Dottir, Varma , and Hellon — a law firm, client, and service design agency, came together to…
Jose Fernando Torres, of Universidad Sergio Arboleda in Colombia, spoke at the Legal Design Lab‘s Law + Design Summit last week, and introduced the Hacking 4 A2J design…
My listening this week: a podcast, Jumping Off the Ivory Tower, from Prof. Julie MacFarlane, of Canada’s National Self Represented Litigant Project. Here’s how Julie presents her vision…