System Shocks & A2J Policy
At last week’s Access to Justice Symposium hosted by the Stanford Law Review, I was on a panel about A2J and housing, with a focus on evictions. What…
Open Law Laba blog by Margaret Hagan
Open Law Lab
At last week’s Access to Justice Symposium hosted by the Stanford Law Review, I was on a panel about A2J and housing, with a focus on evictions. What…
Can legal practitioners, particularly those working on access to justice, learn from how AI is being rolled out in medical systems? Can we borrow their typology of AI — and also the problems with equity and bias in past AI/health projects?
How do we activate people along the Justice pathway?I am lucky to be in a wonderful group of young scholars focused on access to Justice, with support from…
Reimagining Courts collects data and ideas for how the court system in the United States might be improved to be more human-centered and more efficient. It looks at what is happening inside of different types of court systems in the US, including some innovative new models like problem-solving courts.
A sketch of Arjuna Dibley and Rachelle Cole’s talk on how we might conceive of government/public data not as private goods or public goods, but as club goods.…
Another sketch from Andrea Siodmok, of the UK Policy Lab, about how a design approach to policy work, as opposed to more traditional or bureaucratic approach.
From day 2 of the Digital Citizens conference at the University of Melbourne, Dr. Genevieve Grant of Monash University presented on how rigorous outcome, process, and ethical evaluation…
At the Digital Citizens conference, Dr. Adam Fletcher from RMIT University raised important ethical and justice questions for those working on government digital innovation. As innovation draws more…
Interesting discussion at the Digital Citizens Conference: do we need new laws, bills of rights, etc. to respond to the concerns around privacy, manipulation, surveillance, and profiling? These…
Today I am at the University of Melbourne at the Digital Citizens conference, where the discussion is about concerns arising around data markets and AI interventions. Will there…
Kicking off a day of strategic design in Denmark, about better policy-making that uses human-centered experiments.
My sketches and notes for how our current loose coalition around Access to Justice could be stronger and more coherent — from the Fordham law A2J Summit today.
I have been attending many court innovation conferences over the past year, and taking notes about what points of friction + failure arise as the institutions try to…
I made this sketch of a talk I attended in Australia, where various law firm leaders and business/management professors were talking about how disruption is coming into law…
If we frame access to justice innovation around scouting what problems people have that might lead to legal or life crisis finding patterns of issues and how they…
When we think of how to communicate a policy, a rule, a legal process better — we can think of 3 different levels of how we might use…
One of the teams in my Intro to Legal Design class this quarter is working with Legal Services of North Florida to think through a replication strategy for…
The hot topic at court and access to justice conferences this year has been around how to make the new wave of algorithms and automated decision tools more…
As more law school labs, hackathons, and innovation work lead to more individual products and services that aim to increase access to need to think about how to…
Dan Hayden, a privacy and data strategist from Facebook, presents on new models of creativity and innovation around how companies interact with people around data privacy. How do…
At the University of Bologna, today we are focusing on how to use legal design and informatics, particularly for communication around digital privacy. One of the speakers is…
One of the best sessions at the SRLN 2018 conference in San Francisco in February was one on AI, Ethics, and Decision-making. Speaking at it were Angie Tripp,…
Last Friday, I attended the second day of the Self-Represented Litigation Network’s yearly conference in San Francisco. I presented on the text messenger I am building with Legal…
A page from my notebook during a recent conference, all about structuring legal help online in better ways. Engagement is such a huge challenge — and we can…
In the UK, there was a (seemingly now defunct) service design effort to support people who were called on to be witnesses in a criminal justice case. Called,…
In some recent testing of possible online court scenarios (with “Wizard of Oz” prototyping — not really coding these online court scenarios), our research team has observed an…
After reading and thinking about various participatory design and open innovation strategies, I’ve been brainstorming around how to get more community input into the redesign of the legal…
I was lucky enough to attend an IAALS working group for their Court Compass project, on reimagining the future of self-represented litigant experience in family courts. Their research…
I have been scouting out service design inspirations, particularly from airports, that courts could use. This one is from JFK airport, in the Delta terminal. I was very…
In court management circles, it is established that Artificial Intelligence and Big Data are crucial to the evolution of court services. So why isn’t the #AIrevolution taking courts…
Courts aren’t used to thinking about competition. Most have been used to be the only provider of dispute resolution. They haven’t had to think about the public as…
At the National Association for court Management, I attended the session on how courts are focused on better engaging minority and disadvantaged communities. There are many dynamics that…
A quick sketch of some of the takeaways from a presentation I gave, along with Karl Branting of MITRE corporation at the National Association for court Management. We…
Another cartoon from today’s conference for court leaders, amalgamating a few speakers’ points from the lunch’s plenary. I am fascinated by combining the Back stage of court admins’…
A drawn dispatch from this week’s National Association for Court Management– from the plenary on how we might use evaluative frameworks to improve how courts perform.
Today I am in sunny, lovely Vancouver, British Columbia at a symposium of the Canadian Administrative Tribunals’ adjudicators, advocates, and other professionals. It’s co-hosted by the Council of…
Earlier this week, I presented my Design for Justice work to a group at the Gruter Institute, with a mix of lawyers, biologists, computer scientists, economists, and more.…
From this morning’s talk from Berkeley’s Robert A. Kagan on law in the time of disruption, at Stanford. He warns of the shift from the liberal order of…
While watching CSPAN on Saturday morning (as you do), I came across a rerun of a hearing on airlines’ customer service. (Watch it yourself on C-SPAN’s website, it’s streaming…
Radical– a historian at a Futurist panel! Prof. Norman Spaulding explains the populist roots of legal tools, to drive greater public access to what the law is. Before…