Contracts can be user-friendly, but they’re often designed not to be
A new article in Cognition lays out an analysis of millions of contracts (compared to other written pieces of journalism or articles) and finds that these contracts are…
A new article in Cognition lays out an analysis of millions of contracts (compared to other written pieces of journalism or articles) and finds that these contracts are…
A quick sketch of Professor Gillian Hadfield’s presentation to the California Bar’s task force on innovation and access to legal services, on the need for business mod4l and…
Another sketch from Andrea Siodmok, of the UK Policy Lab, about how a design approach to policy work, as opposed to more traditional or bureaucratic approach.
At the Digital Citizens conference, Dr. Adam Fletcher from RMIT University raised important ethical and justice questions for those working on government digital innovation. As innovation draws more…
I have been lucky to have a lot of autonomy in my career so far, but it’s also been a priority in my professional choices. Especially after reading…
I have a new piece out, as a chapter in a larger book on Legal Tech, Smart Contracts, and Blockchain. My chapter, “Exploding the Fine Print: Designing Visual,…
Today a vision of legal design is coming together at the Jurix workshop. How do we combine the powers of design fields –information, service, policy, and beyond —…
Some more thoughts from presenters on Jurix’s Legal Design workshop –about the emergent tribe of legal designers, how they reckon with “law”professionals who are more traditional — and…
Today is the Legal Design as Academic Discipline workshop at Jurix. The big questions are on the table about what this nascent field will be. These opening thoughts…
A vision of a new type of policy maker crossed with designer. How can we train our future lawyers and policymakers to have his facilitation ability? Just like…
Professor Jenny Lewis from the University of Melbourne has been studying the rise of policy labs and design in government. She finds some key weaknesses and some big…
What does the near future of government regulation look like in the age of huge tech changes and new business models ? Bill Eggers from Deloitte maps out…
Kicking off a day of strategic design in Denmark, about better policy-making that uses human-centered experiments.
I have been attending many court innovation conferences over the past year, and taking notes about what points of friction + failure arise as the institutions try to…
I made this sketch of a talk I attended in Australia, where various law firm leaders and business/management professors were talking about how disruption is coming into law…
Facebook has been developing an open source design program to workshop new privacy user experiences. The idea is to prevent lawyer teams from owning privacy communication, as well…
Dan Hayden, a privacy and data strategist from Facebook, presents on new models of creativity and innovation around how companies interact with people around data privacy. How do…
More details from the Dottir-Varma-Hellon case study of human centered redesign of legal documents and contracts. A document is not just a product, it is a system and…
At the Legal Design Summit in Helsinki, a profile of how Dottir, Varma , and Hellon — a law firm, client, and service design agency, came together to…
In the UK, there was a (seemingly now defunct) service design effort to support people who were called on to be witnesses in a criminal justice case. Called,…
Lawyer Erica Johnstone sent me a copy of a beautiful, laminated Cheat Sheet for people exploring how they might get a restraining order for online abuse. She produced…
Two court leaders, Rob Oyung of the California courts and Casey Kennedy of the Texas courts, spoke at the Court Technology Conference this morning about what some of…
At Court Technology Conference, the panel of Rob Oyung and Casey Kennedy is talking about Missouri court’s efforts to build intuitive online applications for users. Let users customize…
I was lucky enough to attend an IAALS working group for their Court Compass project, on reimagining the future of self-represented litigant experience in family courts. Their research…
Yesterday I got a treat in the mail: Stefania Passera’s book all about legal design and contract visualization: Beyond the Wall of Contract Text. She just finished and…
Earlier this week, I got the chance to talk at the Department of Labor about one of the Legal Design Lab’s recent projects on improving legal communication. I…
Professor Camilla Andersen of the University of Western Australia has a sharp presentation on how contract law is broken (or limping along) — particularly in the age of…
As the EU’s large new data privacy regulation rolls out next year, there is some work to ease the burdens of complying with it. For example, the Norwegian…
In court management circles, it is established that Artificial Intelligence and Big Data are crucial to the evolution of court services. So why isn’t the #AIrevolution taking courts…
Another cartoon from today’s conference for court leaders, amalgamating a few speakers’ points from the lunch’s plenary. I am fascinated by combining the Back stage of court admins’…
Yesterday on NPR’s Sunday morning broadcast, I heard an interview with Alan Alda about his new book and ongoing work to make science comprehensible to normal people. His…
Yesterday I spoke at Facebook’s annual Privacy@Scale conference, all about how we can use data ethically and respecting people’s privacy and empowerment. The keynote was from Sandy Pentland,…
I am in Toronto today at Lawyering in the 21st Century day, at Ryerson University with their Legal Innovation Zone. Zev Eigen, Global Director of Data Analytics, presented…
From this morning’s talk from Berkeley’s Robert A. Kagan on law in the time of disruption, at Stanford. He warns of the shift from the liberal order of…
While watching CSPAN on Saturday morning (as you do), I came across a rerun of a hearing on airlines’ customer service. (Watch it yourself on C-SPAN’s website, it’s streaming…
Alessandro Carrelli is a PhD researcher at Loughborough Design School, where he is investigating how to bring better user experience and higher quality consent for privacy transactions online. Why…
The problem with criminal law data is not that we don’t have it, but that what we have is not easily linked with each other. It is not…
The OpenGov Foundation has a project called Open Legal Documents. They have several projects about making government more open, transparent, and people-friendly. One way they do this is…
Last week I presented at the LSC (Legal Services Corporation)-TIG (Tech Innovation Grants) conference, on a panel about legal aid + tech in the face of natural disasters.…
Prolonged Detention Stories is a website that humanizes, and makes interactive, a legal brief. It’s a simple and beautiful design, that lays out not only what legal arguments…