Mobile tech for dispute resolution
From my growing ideabook for new legal services, here is a sketched out note on what mobile tech could do for how we resolve small disputes between people.…
Open Law Laba blog by Margaret Hagan
Open Law Lab
From my growing ideabook for new legal services, here is a sketched out note on what mobile tech could do for how we resolve small disputes between people.…
Last week I was at a symposium at the Univ. of South Carolina Law School, all about access to justice and doing more empirical, data-driven research about how…
A sketchnote of the start of a talk from Stephanie Kimbro, speaking at Univ. of South Carolina Law School about her research on how games & gamification mechanics…
Some quick sketchnotes of a talk from Jim Greiner of Harvard Law School, speaking with Univ. of South Carolina Law School about how to engage people in debt…
I’ve been thinking systematically about the suite of tools that we need to be building for better access to justice. I wrote earlier about the different product families…
From my notebook, sketches from a brainstorm around what possible models for access to justice initiatives might be.
One item on my ever-growing Access to Justice agenda is an online hub full of worthy software solutions for legal organizations to use. Ideally, with software that is…
I have been working over the past few months on a research paper about how people use the Internet for legal help. I’ve been doing online questionnaires to…
The National Center for Medical-Legal Partnership has a New issue brief on medical-legal partnership and health centers. Marsha Regenstein, PhD, Joel Teitelbaum, JD, LLM, Jessica Sharac, MSc, MPH,…
Last night, I helped organize a group of lawyers & designers to kick off a longer design process, about reimagining how we convey Know Your Rights materials to…
The Official Google Blog has a post “A remedy for your health-related questions: health info in the Knowledge Graph”. It announces that Google is going to treat certain…
I have been reading through articles documenting how ‘Plain Language’ came to be a standard by which legal communications are judged — and which courts, firms, and companies…
I came across this video essay by Laura Walker Hudson, the CEO of Social Impact Lab, which houses the open source messaging system Frontline SMS. She speaks of…
This post is not just for lawyers — it is for people who work in hospitals, banks, insurance companies, government agencies, loan companies, accounting firms — people who…
I made another visual based on a short questionnaire I ran back in November-December last year, on people’s thoughts on Access to Justice. Earlier visuals of the questionnaire…
Last week, I was a facilitator at a Shaping Davos design thinking workshop at Stanford’s d.school. Several local non-profits had brought some big social impact challenges they’re facing…
As I’ve ventured into the world of public legal education — helping lay people figure out and navigate their legal problems — I keep hitting my head against…
At the end of November 2014, I published a short survey on this site, asking respondents to weigh in on the ‘Access to Justice movement’ (if we can…
I have been writing up my findings from a recent research study I did, on how lay people use the Internet to respond to legal problems that crop…
I’m working this week on pulling together an academic paper I’ve been writing on best practices & design standards for online legal resource sites, aimed at helping lay…
There is an interesting court redesign organization that’s come out of the University of Michigan Law School. There is an Online Court Project that Univ. of Michigan has…
I am working on a paper right now that stakes out a framework for those of us who are working on building access to justice innovations & accessible…
From November’s 5 Question Friday, I have compiled some of the responses and quotes I received in response to this question — Is There a Coherent A2J Movement?…
As more talk grows about Internet & mobile-based technology opening up a new era of Consumer Law, it’s useful to look back a few decades when there was…
A quick talking head sketch of a ‘What-If’ for legal design. What if we started over with our legal systems? Instead of patching over the problems with better…
I got a comment on an earlier post on Legal Health checkups, from Kristina Brousalis who works at CLEO, a public legal education and information organization in Toronto,…
As I’ve been writing up a paper on new legal tools & an agenda for access to justice innovation — I keep coming back to the same point.…
Communication professor Lien Tran of the Univ. of Miami has developed an offline game for users of the US immigration system — called Toma el Paso, or Make …
This is a sketchnote that I’ve drawn out while at different Access to Justice meetings, talks, and roundtables — where the discussions have been about how to get…
In response to the surge of Unaccompanied Immigrant Children coming into the US over the past year, a group has come together in Maryland to produce a social…
I’m working on a project right now to bring court reminder messaging systems into some California courts. I’ve been reaching out to different open-source platforms that offer text-messaging…
ZoningCheck is a legal web app to help business owners navigate zoning regulations. It’s a winner of one of the grants from the Knight Foundation’s News Challenge from…
Among the many camps of ideas for how to increase access to justice, one of the strongest I keep returning to is Devolved Legal Services. What I mean…
The New York Times profiled the start-up Roompact yesterday, framing it as a roommate dispute tool. It also is a legal product — it’s a platform for two…
Project Nanny Van is an excellent new example of creative legal service design. Dan Jackson from Northeastern Law’s NuLawLab clued me in about it. The NuLawLab & its…
Carnegie Mellon’s CUPS group, who works on making usable privacy projects for normal people, has just launched a new project. They have published a collection of banks’ privacy…
Originally posted on the d.school’s Whiteboard: Over this past fellowship year, I’ve run so many workshops and pop-up classes on how to make law more engaging and usable…
One branch of Legal Design Ideas I’m working on is using crowdsourced information to improve transparency of how legal regulations are implemented & processes are carried out. An…
