F#*$ Court – a foster youth feedback
The voice of Sade Daniels, about what it feels like to go through the court system as a foster youth, at the Plenary of Beyond the Bench.
Open Law Laba blog by Margaret Hagan
Open Law Lab
The voice of Sade Daniels, about what it feels like to go through the court system as a foster youth, at the Plenary of Beyond the Bench.
Setting the tone of a priority on User Experience at the California Beyond the Bench conference. This quote is from Administrative Director Martin Hoshino, about the need to…
Today I had the pleasure of hearing LSC President Jim Sandman speak to a conference hall full of Legal Service Providers from Floria, at the Florida 2015 Legal…
Some insights from Ben Barton at the UCHastings Equal Access to Justice conference, about the convergence of the same massive problem in the US legal and medical…
A thought in the room, at the conference at UCHastings on equal access to justice. Justice Goodwin Liu made a comment along these lines, seconded by other…
Darrell Steinberg speaking at UCHastings about how we in the access to justice movement can be more strategic, more impactful, and more politically savvy.
A vision from the Judicial Council’s Bonnie Hough at the UCHastings conference on equal access to justice.
A colleague working on improving the legal system in New Zealand from a user-centered design perspective mentioned this phrase to me in a recent email: Simple at the…
Here is a small sketch I made while listening to talks at the Legal Service Corporation’s 40th Anniversary celebration in downtown San Francisco last month. It was from…
I’ve been thinking systematically over the past few months, as I’ve been looking back over design work and initiatives going on in the world of legal innovation, and…
I was excited to discover the OpenJustice Initiative, a move from the California DOJ to make its data more open, and provide a basis for more usable tools,…
Talking to Bonnie Hough of the California Judicial Council last week, she recommended checking out several great projects coming out of Canada — specifically British Columbia — for…
How can we develop new solutions in agile, responsive ways? So that if we see a problem or hear a user need — that we take action, try…
I’m excited to be speaking at the Code For America Summit this week in Oakland — and trying to make the bridge between the robust & big-energy civic…
How can we help people on-ramp into the legal system in much easier & accessible ways? This is the solution that’s been growing in my mind (but still…
This week I have been finishing up my research paper on what user-centered standards for better online legal help sites would be. I had surveyed lay adults about…
I have been sketching out some possible templates for what a good one-pager worksheet would be, to guide a lay person through a legal process. Obviously the one-pager…
During my Spring 2015 class at Stanford d.school/Law School on Intro to Legal Design, we were lucky enough to have Sacha Steinberger visit us and present on her…
I was delighted that one of my favorite new podcasts, Reply All, spent an episode in August all about horrible government websites (see Sam.gov as prime example 1)…
A few weeks ago, when I logged into my browser, I got a notice from Google that they wanted to walk me through a Privacy Checkup of my…
During the Legal Design Bootcamp that I was running last week, one of the participating groups came up with a very interesting concept that I wanted to share.…
I am working with a team at Carnegie Mellon to create more Usable Privacy Policies. One of the main deliverables we’re creating is a plugin for web browsers,…
One of the projects on my front-burner is getting a great legal navigator built, that takes a person step-by-detailed-step through a legal process. Here are some of the…
Looking back through my iPad sketchbooks, I came across this sketch of what an online legal help portal might look like. It’s a topic I’ve been thinking about…
Last summer, I started a design review of the California Judicial Council’s Self-Help webpage. It is meant to be a central hub for lay people in the state…
News appeared today that NBC picked up a pilot from the man behind Law & Order, Dick Wolf, to create a show for next TV season, called You…
I was fortunate to be able to participate in last weekend’s ABA Summit on Legal Innovation. Watching all the presentations, and participating in Blue Sky innovations — my…
More calls for streamlined legal help services, this time from Jim Sandman of the Legal Services Corporation.
A thought from this morning ‘so session.
My sketches from this morning’s agenda-setting working group: what are the big challenges to legal innovation? What do we as a profession (and beyond) need to focus on…
An agenda for making legal help into a proper service-driven user-centered system.
A great, rousing talk from Bay Area Legal Aid executive director Alex Gulotta. Looking at legal help from a person’s perspectives.
We need to think from immigrants’ points of view — where they are now, what tech they use, who they trust.
Some more radical thoughts from Denis Weil, provoking lawyers to rethink how they relate to their users to find effective paths toward innovation.
A challenge from Justice Cuellar’s at the ABA Legal Innovation Summit.
We are in a new era, shaped by technology and globalization. How will we respond? Judge Tino Cuellar’s challenge to the ABA.
I’ve been reading a bunch of behavioral economics texts & taking notes on how it all might be made useful for legal services design. Here are some of…
I’m excited to see the development of Project Legal Link, a new type of resource that links social & legal services together in the Bay Area. I was…
In the world of access to justice, consumer law, and even big law services, we need to think more clearly about what kinds of new products and services…
The National Expungement Project. is a Maryland-based effort to guide people with a criminal record through an eligibility check (can I expunge my record) and then direct them…