The federal agency the Office of Personnel Management (OPM) has an innovation unit, the Lab. Through the Legal Design Lab, I have been lucky to work with them on projects, in which they’ve coached students and done design work pro bono.
Now they have a gorgeous toolkit book, for use by other people in the government to jumpstart their design process. It’s the Human Centered Design Discover Stage Field Guide, that can be used to scout out a challenge to tackle with the design process.
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Here’s a link to the pdf.
https://gsablogs.gsa.gov/gsablog/files/2017/10/HCD-Discovery-Guide-Interagency-v1.2-1.pdf – Human Centered Design (HCD) Discovery Stage Field Guide v.1