Open Law Lab
How can courts, especially those that serve self-represented litigants, test their new ideas for improvements directly with their users? I sketched out these thoughts at the Court Technology Conference this past September, with particular reference to Shannon Salter’s presentation about the work she did in the courts of British Columbia, doing extensive user testing and participatory design for their new online services.
This year, my work at the Legal Design Lab is shifting from the strictly generative and experimental, to more evaluation and development. That means we’re not working so…
Reimagining Courts collects data and ideas for how the court system in the United States might be improved to be more human-centered and more efficient. It looks at what is happening inside of different types of court systems in the US, including some innovative new models like problem-solving courts.