I’ve been writing up my version of the design process — particularly for complex service & systems challenges. Part of this undertaking has been figuring out which methods & tools should be used during the process.
Here is one of the sketches I’ve made, to start laying out what the design tools could be, and what phases to use them in.
This sketchy version will feed into my Legal Design Process Toolkit write-up, with each device explained in detail — how to use it, when to use it, what kind of events/deliverables to expect out of it.
